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UPS has stated it should minimize 20,000 jobs this yr and shut greater than 70 buildings because the logistics group seeks to scale back prices and put together for a halving in package deal quantity from Amazon, its largest buyer.
The job cuts will goal staff liable for delivering packages to clients and supporting UPS’s transportation and logistics companies, and are available after the group final yr minimize about 14,000 jobs, primarily in administration roles.
The most recent discount in headcount is a part of UPS’s plan to spice up effectivity and consolidate its US home community after it stated in January it had reached an settlement in precept with its “largest buyer” to decrease its quantity by the second half of 2026.
Amazon accounted for 12 per cent of UPS’s $91bn in income throughout 2024, in accordance with the supply firm’s 10-Okay submitting, principally within the group’s US home package deal phase. Its personal parcel volumes now rival these of UPS and FedEx.
In explaining the choice in January to scale back its enterprise with the ecommerce group, UPS chief govt Carol Tomé informed analysts: “Amazon is our largest buyer, nevertheless it’s not our most worthwhile buyer. Its margin may be very dilutive to the US home enterprise.”
In an effort to align its community with the approaching decline in enterprise from Amazon, UPS stated on Tuesday it additionally anticipated to shut 73 leased and owned buildings in 2025. It had beforehand indicated it might want to scale back its plane and automobile fleets, too.
Administration stated the actions “couldn’t be timelier”, as the corporate navigates the Trump administration’s tariffs on US buying and selling companions. UPS declined to replace its outlook for the yr owing to macroeconomic “uncertainty”.
Tomé stated UPS ships about 400,000 packages into the US every day, representing about 2 per cent of its whole international common each day quantity.
The US-China commerce traces represented 11 per cent of the $18bn of income UPS’s worldwide phase generated in 2024, she stated. Different commerce lanes delivery to the US made up about 18 per cent of the division’s income, with the rest being fully abroad.
The Atlanta-based firm has about 490,000 staff globally, with nearly 83 per cent of these primarily based within the US, in accordance with the group’s newest submitting.
UPS stated it anticipated $3.5bn of value financial savings in 2025 from its plan and that it anticipated $400mn to $600mn of bills this yr associated to early asset retirements, lease-related prices and worker separation advantages.
For the primary three months of 2025, UPS reported internet revenue of $1.2bn on a smaller than anticipated drop in income to $21.5bn.
UPS shares closed 0.4 per cent decrease on Tuesday.