The arrival of strong, scalable AI brokers will dramatically reshape organizational construction. I created this framework to distil among the elementary patterns that can drive profitable transformation as we shift wholesale to People + AI work.
I’ve used this in some board and government briefings as a dialogue starter, and first shared this publicly yesterday at Agentforce World Tour Sydney within the opening keynote Govt Expertise panel.
Employee Worth Shifts
On the threshold of organizational redesign, we see three major mechanisms by means of which AI brokers create worth:
Automation represents the substitution of particular human features with digital employees. This direct substitute sample kinds the muse of many preliminary AI implementations.
Productiveness enhances human effectiveness by means of strategic process allocation between human and digital employees. This isn’t merely about velocity, however about optimizing who (or what) performs every process based mostly on comparative benefits.
Augmentation offers cognitive assist that basically expands human capabilities. Quite than changing or dividing labor, this sample creates new potentialities by means of mixed human-AI synergies.
Elemental People + AI Workflows
In distinction to conventional sequential workflows—whether or not carried out fully by people or by means of primary course of automation—two core collaborative patterns are rising:
Human-AI Sandwich constructions work into three distinct phases: people body duties by offering intent and context; AI performs the execution based mostly on these parameters; and people evaluation and refine the output, making certain high quality and alignment with targets.
AI with People-in-the-Loop inverts this relationship. Right here, the AI system performs the first process or resolution, people present approval or suggestions at vital junctures, and the AI executes or improves based mostly on this enter.
These elemental workflows signify a big departure from linear processes, creating suggestions loops that leverage the strengths of each human and synthetic intelligence.
Excessive-Efficiency People + AI Workflows
The essence of actually transformative organizational redesign lies in dynamic work orchestration. This method strikes past static, predefined workflows to create adaptable programs the place:
- Human and digital employees collaborate in outcome-oriented processes
- Workflows reconfigure in response to altering situations
- Orchestration brokers, below human supervision, repeatedly optimize these evolving programs
This dynamic orchestration represents the frontier of organizational design—not merely automating present processes, however basically reimagining how work will get performed by means of fluid human-AI collaboration.
In essence, profitable organizational redesign won’t be about changing people with AI, however about creating subtle collaborative frameworks the place every contributes their distinctive strengths. The patterns outlined on this framework present a place to begin for organizations looking for to navigate this transformative threshold.